Shipping policy

Shipping Policy

Thank you for shopping with 6Nine8 Candles&Things! Please read our shipping policy carefully before placing your order.

Order Processing All orders are processed within 2–5 business days (excluding weekends and holidays) after payment is confirmed. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Times Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. Delivery times are estimates only and are not guaranteed.

Damaged Items All sales are final. However, if your item arrives damaged or broken, we will replace it at no cost to you. To be eligible for a replacement, you must provide photographic proof of the damage at the time of delivery. Please contact us at admin@6nine8candles.xyz within 48 hours of receiving your order.

Lost or Stolen Packages 6Nine8 Candles&Things is not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is lost, please contact the shipping carrier directly with your tracking number.

Shipping Delays We are not liable for shipping delays caused by the carrier, weather, holidays, or other circumstances outside our control. Once your order is transferred to the carrier, title and risk of loss passes to you.

Contact Us If you have any questions about your shipment, please reach out to us at admin@6nine8candles.xyz